Patient Access Service Rep, Nems - Sheboygan North Family Med
Listed on 2026-01-15
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Healthcare
Healthcare Administration, Medical Receptionist
PATIENT ACCESS SERVICE REP, NEMS - SHEBOYGAN NORTH FAMILY MED
Join to apply for the PATIENT ACCESS SERVICE REP, NEMS - SHEBOYGAN NORTH FAMILY MED role at Froedtert Health
.
The Patient Access Service Representative (PASR) delivers an exceptional patient experience for front‑of‑house / patient‑facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming, and friendly patient experience. Provides outstanding customer service both in person and on the phone.
Experience DescriptionA minimum of one year of experience as a receptionist/assistant or in a customer service field is required. Previous experience in a healthcare setting preferred but not necessary.
Education DescriptionHigh school diploma or equivalent is preferred.
Special Skills DescriptionEffective communication skills, oral and written, required. Ability to multi‑task. Strong proactive organizational skills are a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel, and Word. Knowledge of medical terminology and Epic Care is preferred.
Location & Position DetailsLocation: Sheboygan, WI at NE‑SHEBOYGAN NORTH TAYLOR CLINIC facility.
Job Type: Full‑time (0.8 FTE).
Standard
Hours:
32.00.
Shift: Shift 1:
Monday Off, Tuesday 6:30 am − 6 pm, Wednesday Off, Thursday 6:30 am − 6 pm, Friday 6:30 am − 5 pm. Holidays:
No. Weekends:
No.
- Paid time off
- Growth opportunity – Career Pathways & Career Tuition Assistance, CEU opportunities
- Academic Partnership with the Medical College of Wisconsin
- Referral bonuses
- Retirement plan – 403(b)
- Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
- Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel, and other work‑life benefits available
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262‑439‑1961. We maintain a drug‑free workplace and conduct pre‑employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262‑439‑1961.
We will attempt to fulfill all reasonable accommodation requests.
Entry level.
Employment TypeFull‑time.
Job FunctionHealth Care Provider.
IndustriesHospitals and Health Care.
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