Client Solutions Associate

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.

Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters;

think of Gallagher.

As the Client Solutions Associate, you will provide administrative support to the Commercial Client Service and Commercial Fleet Auto Teams. Together you deliver tailored Insurance solutions, ensuring our clients are thoroughly protected against the effects of damage to commercial property and assets, loss of income due to unforeseen incidents or even damages to third parties. This role is a phenomenal entry point for anyone looking to build a career in the Insurance industry!

• You will be supporting a commercial brokering team, playing an essential role in business retention, and ultimately ensuring clients have a seamless new and renewal experience.
• Role tasks will include processing renewals and endorsements, proposals, invoicing, and Certificates of Insurance. You will also assist in crafting client presentations and further strengthening insurance partner relationships.
• You will continue to build insurance subject matter expertise and upgrading skillsets through training on specific coverage lines, insurance products and client management systems.
• You will be open to identifying areas of opportunity for process improvement, making full use of available CRM capabilities, technology and other Gallagher resources.

• Poise, professionalism, and an eye for detail are all critical skills for this role. Curiosity and a collaborative spirit will ensure a great fit for our culture.
• You will have a passion for acquiring new skills and tackling new challenges, seeking a role where you will not only learn the business of insurance but have an immediate impact.
• Being in a fast-paced, dynamic environment brings out the best in you. You are able to prioritize effectively which allows you to exceed client expectations every time!
• Building relationships comes naturally to you, whether that’s with clients or colleagues - people love working with you, and you with them.
• Highly tech-savvy, with an ability to learn new systems, tools and processes.

• Secondary School Diploma required, College or University Degree strongly preferred.
• Level 1 BC Insurance license with ICBC experience, given priority.
• A year of professional work experience is required. Experience in an Insurance Brokerage or Customer Facing Environment preferred.
• Knowledge of EPIC broker management system is considered an asset but not required.
• An interest in pursuing technical Insurance Designations highly preferred (i.e. CAIB, CIP, CRM).

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Flexible medical & dental coverage to meet your household's needs
• Life, Dependent Life and AD & D Insurance options
• Retirement savings including RRSP including a company match, TFSA, pension and more
• Employee Stock Purchase Plan

Other benefits include:

• Educational expense reimbursement
• Employee assistance programs
• Discounted gym membership (Good Life Fitness)
• Opportunity for flexible work arrangements
• Paid sick days & personal days
• Employee education recognition program
• Employee referral bonus program

to review our…