Business Support Coordinator

Job Overview

The Business Support Co‑ordinator is part of the Business Support team and will take direction from and is accountable to the Business Support Manager, liaising, coordinating and communicating with Finance, Sales and Operations teams.

• Upload service sheets and invoices.
• Manage the portal from quote to invoice.
• Day‑to‑day management of portals including Coupa, Verisae, iSupplier, Tradex, Data Station, Ariba, Lens and Concerto.
• Match service sheets with invoices and send them to customers in required format.
• Answer and direct calls, record opportunities.
• Pull invoices daily from OpenCRM and send to the customer.
• Assist in resolution of queries relating to invoices in partnership with the credit control team.
• Handle contract renewals and quoting for the sales team.

• Strong communication and listening skills.
• Proficient in Microsoft Office and general computer literacy.
• High attention to detail and accuracy in data handling.
• Ability to prioritise tasks effectively and manage workload efficiently.
  
  Positive attitude with a willingness to learn and develop.
• Able to work independently and collaboratively within a team.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Priyanka Deokar at

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Entry level

Full‑time

Other

Facilities Services

Sheffield, England, United Kingdom