Service Contracts Administrator

ORONAs activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in 100 countries
, we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants Orona is Number 1 in Europe in terms of complete lift production capacity.

Works with the Service Managers, Service departments in ensuring new service contracts, warranty contracts and renewals are processed in a timely accurate fashion. Responsible for maintaining data in the Service Management System to ensure that it is up to date and accurate. Responsible for identifying and actioning contract renewals, administering operational paperwork and providing reports as required. Is also likely to be required to provide support in providing estimates, issuing and following up quotations for Repairs work.

Handles miscellaneous customer enquiries, telephone calls and various correspondence, scans into filing system and then forward to appropriate managers for action. Takes care of general office administration...