Utilities Management Administrator - Commercial Property Management Birm

Role Overview

Join our dynamic Commercial Property Management team as a Utilities Management Administrator. This pivotal role combines administrative excellence with some utilities knowledge to support our property portfolio. Working alongside our Utility Manager, you'll help deliver exceptional service to clients while contributing to our sustainability initiatives. This position offers excellent career development opportunities in the commercial property sector with exposure to industry-leading platforms and strategic business initiatives.

• Review utility invoices with precision and maintain comprehensive records
• Coordinate meter readings and manage consumption data collection
• Prepare detailed utility performance reports for clients
• Assist with queries raised on third party systems
• Assist with tenant billing and recharges for utilities

• Handle supplier communications and assist with query resolution (both internal and external)
• Provide direct support to Accounts Payable regarding late payment and disconnection notices
• Contribute to client reporting and communications

• Administer third party platforms (eg: Xcelerate, Kiveev & Trace)
• Maintain data integrity across utility management systems

• Compile and analyse data for sustainability reporting
• Assist with utility budget forecasting for service charge management
• Support strategic initiatives to improve utility management efficiency

• Exceptional organisational and time management skills
• Meticulous attention to detail and accuracy
• Proficiency in Microsoft Office Suite, particularly Excel
• Excellent verbal and written communication skills
• Ability to handle confidential information with discretion
• Proactive approach to problem‑solving
• Interest in utilities management, sustainability, or property management

• Professional development opportunities with an experienced Utility Manager
• Exposure to industry‑leading platforms
• Development of transferable skills in data analysis, client communication and sustainability
• Opportunity to contribute to strategic business development initiatives

We understand the value that a diverse and inclusive working environment brings to Lambert Smith Hampton. We celebrate the different perspectives and insights that people can bring through their cultures and backgrounds. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.

We want to ensure that your application can be considered for all relevant roles across the Lambert Smith Hampton group of companies, including subsidiary and affiliate companies. We believe that this will ensure that talented people interested in developing their career with us will be considered for the widest range of opportunities that we can provide and will also receive the best candidate experience.

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