People Services Support Officer

People Services Support Officer

Final date to receive applications: 1 March 2026

Department: People Services

Employment Type: Fixed Term - Full Time

Location: Sheffield Head Office

Reporting To: Head of HR Operations

Compensation: £29,114 - £31,538 / year

• Hours: 37 hours
• Contract: Fixed Term - Full Time (12 months)
• Salary: Grade 5 £ 29,114 - £31,538
• Location: Sheffield
  (This is a hybrid role with a minimum of 3 days per week in the office)

We’re looking for two proactive and detail-oriented People Services Support Officer to join our People Services Team working to support a Pay and Reward Project. This role is key to delivering a programme of work including job evaluation, pay and grading review and related policy development. You’ll help support the Project Team with record keeping, diary management, data reporting and monitoring and associated administrative support for policy development.

Applications must be accompanied by a cover letter to detail how you meet the criteria as detailed within the role profile. (please see role profile attached). Please note, all applications should be made directly via our careers portal.

• Provide efficient administration across the full range of activities in the project using relevant systems and technologies.
• Maintain accurate records and ensure compliance with legal and organisational requirements.
• Support allocation of evaluation panel members, co-ordinating paperwork and sending invites etc.
• Prepare and distribute data reports for governance and assurance.
• Contribute to system and process improvements within People Services.

• Provide efficient administration across the full range of activities in the project using relevant systems and technologies.
• Maintain accurate records and ensure compliance with legal and organisational requirements.
• Support allocation of evaluation panel members, co-ordinating paperwork and sending invites etc.
• Prepare and distribute data reports for governance and assurance.
• Contribute to system and process improvements within People Services.

Desirable:

• Experience producing metrics or dashboards.
• Experience coordinating events.

All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success.

In addition to the above, some of our benefits include -

• Holiday Entitlement – From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues.
• Annual Leave Purchase Scheme – The ability to purchase up to a further 15 days per year in addition to your normal annual leave.
• Hybrid working – Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts.
• Flexible Hours Scheme – Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees’ flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave.
• Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes.
• Training on the job - Support with upskilling skills through on-the-job training and qualifications.
• Professional Membership Fees – Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management.

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