Volunteer Team Administrator

Volunteers are at the heart of everything we do at St Lukes Hospice. From our retail teams to clinical support roles, volunteers help us deliver compassionate care and vital services across Sheffield.

Were looking for a Volunteer Team Administrator to play a key part in ensuring every volunteer feels welcomed, supported, and able to contribute safely and meaningfully.

Reporting to the Volunteering Team Leader, you will provide high-quality administrative support across the full volunteer journey, from first enquiry through to onboarding, compliance, and ongoing engagement.

Youll be the engine behind the volunteer journey, making sure everything runs smoothly from first enquiry to active  short, you will:

Be the friendly first point of contact for volunteer enquiries

Coordinate recruitment, onboarding, checks and inductions

Keep volunteer records accurate and compliant

Support DBS processes, training records and reporting

Help organise work experience and placement opportunities

Contribute to volunteer communications, engagement and recognition

Provide vital admin support to the Volunteering Team Youll play a key role in ensuring volunteers feel welcomed, informed, safe and valued.

St Lukes is an organisation that is dedicated to enhancing the wellbeing and quality of life of all those affected by a terminal illness in Sheffield. Our purpose is to give patients and their families the high-quality care they need, treating each person as a unique individual. We promise to listen to their wishes and choices, tailoring our care and support so they can make the most of every day.

We work with others to champion improvements in end-of-life care, in Sheffield and beyond.

Everyone who works at St Luke's makes a difference. St Lukes plays a key role in helping terminally ill people in Sheffield and you could join the team that makes St Lukes so special.

Were looking for someone who is:

Experienced in administration or coordination

Highly organised with great attention to detail

Confident using databases and managing records

Calm and capable of juggling multiple priorities

A strong communicator warm, clear and professional

Compassionate and comfortable working in a hospice environment

Committed to equity, diversity, inclusion and wellbeing

Experience in volunteering, charity, healthcare, recruitment or DBS processes would be a bonus but not essential.

• Please refer to the Employee Specification

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.