Team Administrator

Go back Sheffield Health Partnership University NHS Foundation Trust

The closing date is 08 March 2026

We are looking for an individual to work as part of the small admin team at Sidney street, primarily supporting the Homeless Assessment Support Team, but working as part of a wider admin team for the services working from our Sidney street base.

The Homeless Assessment Support Team is based in the city centre and provides mental health assessment and treatment to individuals at risk of rough sleeping.

It is essential that the postholder have a wide range of administration skills including typing and audio typing, word processing and computer experience and diary management.

The ability to maintain a high degree of confidentiality in relation to information about both patients and staff.

It is essential that the postholder has good communication skills, is organised, can prioritise their work effectively and has the ability to work unsupervised.

At SHSC, we prioritise the well-being and safety of both our service users and employees. It is our policy and a condition of employment that all employees must join the DBS Update Service. This service carries an annual fee, which employees are responsible for paying up front. However, employees may claim this cost back through the Trust's Employee Expenses Reimbursement Policy.

For those requiring a Basic DBS check, it is necessary to register for a DBS Online Account.

To deal with incoming telephone referrals and general enquiries and passing this information to relevant members of the team.

Provide a reception service for clients, carers and other visitors.

Input and maintain the clients records on our electronic record Rio.

The provision of an administration/secretarial service to the team, including typing and word processing of letters, reports, memos, audio transcriptions, photocopying and faxing in a timely and accurate fashion and where required.

Prepare agenda and documentations for meetings within the service.

Take minutes of meetings as required within the service.

Receive and distribute internal and external mail.

Assist in the monitoring and recording of data and statistical information to assist the team in development of quarterly team reports relating to Care Quality Commission (CQC) objectives.

Operation of internal information systems.

Record statistical information relating to patient information.

Maintain and update existing filing systems.

The postholder will be expected to support and adhere to general building protocols in relation to health, safety and security.

This job description may vary from time to time following discussion with postholder the line manager.

To undertake any training relevant to the post.

Awareness of the Trusts procedures in relation to the office environment e.g. Health and Safety.

The post holder should be comfortable in the use of computer technology, have basic keyboard skills and have the ability to use email.

This is not an exhaustive list of duties and responsibilities and in discussion with the manager the postholder may be required to undertake other duties which fall within the Banding of the post. The job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.

• GCSE Maths & English or equivalent Grades A-C
• Word Processing/Computer experience essential together with e-mail and Internet experience
• RSA / OCR Level 2 typing qualification or equivalent experience and knowledge
• Audio typing experience
• Knowledge of Databases and Spreadsheets

• Recent relevant experience working within an office environment
• Experience of Secretarial duties including audio typing
• Similar type of work preferably with a health and Social Care setting
• Commitment to personal development
• Flexibility and ability to adapt to changing environments

• Organisational skills and the ability to prioritise and plan conflicting and complex work demands
• Good interpersonal skills
• Outstanding communication skills and An excellent telephone manner
• The ability to navigate IT systems, inc Excel, Word and Powerpoint
• A caring and sensitive attitude when communicating with staff and patients
• Ability to take minutes of meetings
• Previous experience of Rio (patient database)

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Health Partnership University NHS Foundation Trust