Medical Receptionist

We are a small GPPractice based in S2 and we have approximately 5000 patients.

We are looking fora flexible and enthusiastic Receptionist to join our friendly team.

This will be for 21 hours per week, plus sickness and holiday cover, with the flexibility to covershifts between Monday - Friday 8-630pm when required.

The successful applicant should have excellent customer service skills and be flexible to covertheir share of holiday and sickness when required.

General Practice experience and / or NHS expereince is essential.

The hours required are Monday , Tuesday 10-630 and Thursday pm.

The post is subjectto the receipt of satisfactory references and DBS check.

We are a small GP Practice based in S2 and we have approximately 5000 patients.

You will be joiningan existing Reception team consisting of four Receptionists.

Summary of Role

To provide a high standard Reception Service to the Patients, including ensuring that enquiriesare promptly, efficiently, and courteously handled.

Reception Duties

Be responsible forthe opening and closing of the premises in the morning and evenings, including setting the alarm system, with the other members of staff.

Monitor Reception and Waiting Room areas, including making patients aware of late runningsurgeries.

Acknowledge and arrange Patient appointments.

Liaise with GPs and Practice staff regarding patient issues.

Liaise with Hospitalsre patient blood results/queries etc

Update computer andmanual records, as necessary

Open, stamp and distribute the Internal Post by scanning onto Systm One

Provide cover forother Reception staff when necessary.

Other duties withinthe scope of the role as may be agreed from time to time.

• Excellent customer service and problem solving skills
• Previous experience in working in a GP Practice / NHS setting.
• Knowledge of Systm One - clinical system

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.