Internal Sales Support Executive

Salary: £30,000 - £35,000 per annum (negotiable depending on experience)

Hours: Monday to Friday, 7.30am - 4.30pm (30-minute unpaid lunch break). Office-based

Benefits: On-site parking, excellent public transport links, lunch provisions available on site (basic breakfast and lunch items), recognition and reward initiatives, supportive, close-knit and friendly office environment

An exciting opportunity has arisen for an Internal Sales Support Executive to join a growing and well‑established business operating within an essential services environment. This is a newly created role, introduced as part of a wider investment into people and process, designed to support a busy sales function and improve customer experience.

This position would suit someone who enjoys variety, takes pride in organisation, and thrives in a fast‑paced, team‑oriented office environment.

Working closely with the internal and external sales teams, you will play a pivotal role in ensuring customers receive a seamless, professional and responsive service. You will act as a key point of contact for incoming enquiries, provide essential administrative and sales support, and help free up the sales team to focus on proactive, revenue‑generating activity.

• Managing inbound sales enquiries via phone and email
• Providing day‑to‑day support to the sales team, including answering calls and managing the shared sales inbox
• Preparing, issuing and following up quotations and sales orders
• Responding to customer queries regarding ongoing work and job updates
• Acting as a central point of contact for engineers and service‑related enquiries
• Coordinating reactive or urgent work where required
• Maintaining accurate customer and sales data within the CRM system
• Organising practical logistics such as parking arrangements for field‑based staff
• Delivering general administrative support to keep office operations running smoothly
• Collaborating with internal teams to ensure a high standard of customer service

You’ll be confident on the phone, highly organised, and comfortable juggling multiple priorities. You enjoy being part of a team, but are equally capable of working independently and taking ownership of tasks.

• A confident and professional telephone manner
• Strong organisational skills with excellent attention to detail
• Customer‑focused mindset with a problem‑solving approach
• Ability to prioritise workload in a fast‑moving environment
• Good working knowledge of Microsoft Word, Excel and Outlook
• Experience using CRM systems (or the ability to learn quickly)
• A positive, adaptable and proactive attitude

This is a fantastic opportunity to step into a business that genuinely values its people, promotes teamwork, and offers long‑term stability alongside continued growth. You’ll join a supportive, family‑oriented culture where contribution is recognised and development is encouraged.

If you’re looking for a role where you can make a real impact, be trusted with responsibility, and grow within a friendly and professional team, this could be the next move for you.