Office Administrator

Why choose us?

Baldwin & Francis are looking for an experienced Office Administrator to support the Service team. The role provides efficient administrative support, maintaining smooth operations, managing correspondence, organising meetings, and supporting other departments as needed. This position ensures the business’s administrative functions run seamlessly, enabling other teams to focus on their core tasks.

• Managing incoming calls and emails
• Organising meetings and preparing agendas
• Maintaining and updating filing systems (digital and paper-based)
• Assisting with travel arrangements and accommodation bookings
• Processing timesheets on a weekly basis
• Supporting HR activities such as onboarding and maintaining employee records
• Handling general office administration tasks as required

• GCSEs or equivalent qualifications in English and Mathematics
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Good organisational and time‑management skills
• Strong attention to detail and accuracy

• Excellent communication skills, both written and verbal
• Ability to prioritise and work under pressure
• Discreet and professional attitude

• Competitive salary
• Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part‑time roles)
• Flexible and hybrid working options (role dependent)
• Life insurance – 4 × annual salary
• Enhanced company pension scheme
• 24/7 free and confidential Employee Assistance Programme
• GP24 Service – Remote, private GP services 24/7, 365 days a year plus Second Medical Opinions
• BRUSH Rewards – Savings on everyday essentials, gifts, holidays and special treats
• Family‑friendly policies including enhanced maternity/paternity leave
• Bike2work scheme
• Long Service Awards
• Support for ongoing professional development and training

Baldwin & Francis has been a trusted name in electrical engineering since 1919, earning a reputation for safety, reliability, and innovation that still drives us today. Baldwin & Francis is proud to be part of the BRUSH Group, a family of engineering and manufacturing companies dedicated to advancing electrical infrastructure, ensuring system resilience, and providing innovative, customer‑focused solutions. Being part of the Group strengthens our capability, expands our technical expertise, and ensures we continue to deliver high‑performance switch gear solutions for modern industries worldwide.