Care Coordinator

We are looking for an organised and compassionate Care Co‑ordinator to join our Sheffield Family Service. This key role supports the daily running of a residential service, ensuring residents, their children and visiting professionals receive a high‑quality, well‑coordinated service. You will act as a central point of contact, combining administration, coordination and frontline support.

• Manage the day‑to‑day administration and smooth running of the service office
• Coordinate and book appointments for residents and external professionals
• Maintain accurate diaries, records and communication systems
• Act as the first point of contact for residents, visitors and professionals
• Welcome visitors and complete  safeguarding checks
• Support residents with day‑to‑day needs when they attend the office
• Order and manage medication in line with procedures
• Work collaboratively with colleagues and external agencies
• Ensure accurate record keeping and information sharing
• Support the delivery of care in line with organisational policies and safeguarding requirements

• Highly organised with strong administrative skills
• Able to manage multiple tasks and priorities
• Excellent communication and interpersonal skills
• Confident working both independently and as part of a team
• Knowledge of safeguarding and confidentiality standards
• Experience in a care, residential or support setting (desirable)
• Competent in Microsoft Office (Outlook, Word) and databases
• A proactive and reliable individual with a strong attention to detail
• Someone who is compassionate, professional and committed to supporting vulnerable people
• A team player who can also take initiative

• You must be eligible to work with vulnerable adults and children (appropriate checks will be carried out)
• Flexibility required to meet the needs of the service

We encourage and welcome applications from people of all backgrounds and are committed to creating an inclusive working environment where everyone is free to be themselves.