Patient Administrator – Ward Clerk; Bank

Patient Administrator - Ward Clerk (Bank)

Thornbury Hospital, Bank Shifts
Salary: £12.71 per hour

Thornbury Hospital in Sheffield is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an exciting opportunity for a Patient Administrator to join our team as a Patient Administrator.

The role is ideally suited to a person with proven interpersonal skills who thrives in a busy and rewarding working environment. The successful candidate will provide key frontline reception and admin support with varied administrative duties. We are looking for a proactive, self‑motivated, team player who can multitask in a busy environment and will be the first point of contact for visitors such as patients, relatives, medical professionals and others.

This is a bank role working on an “as and when required” basis. You will be required to supplement staffing levels during busy periods and cover for existing staff during annual leave or absence. The shift pattern is 07:00AM‑15:00PM and 11:00AM‑19:00PM.

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act, ensuring appropriate measures are taken for patients, relatives, visitors, hospital staff and contractors.
• Comply with all relevant mandatory training.

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Previous administration experience in a private healthcare environment would be beneficial.

Circle Health Group offers a competitive hourly rate.