Clerical Officer

Main area Andrology Grade NHS AfC:
Band 2 Contract Permanent Hours Part time - 22.5 hours per week (Monday, Tuesday and Wednesday 8.00am - 4.00pm) Job
-1549-DIR-S

Employer Sheffield Teaching Hospitals NHS Foundation Trust Employer type NHS Site Jessop Wing Town Sheffield Salary £25,272 pa/pro rata for part time staff Salary period Yearly Closing 21/07/2026 23:59 Interview date 30/07/2026

This post is for 22.5 hours per week.

The Andrology department has an exciting opportunity for a dedicated and reliable individual to join this service. This position is instrumental in providing telephone and administrative support. You will need to be a confident and professional communicator with patients and colleagues and have a good aptitude for using a variety of IT systems.

• Deal with telephone and face to face enquiries in a professional manner in accordance with local and national procedures
• Provide a friendly and efficient reception of patients
• Book appointments for diagnostic semen analysis, vasectomy clearance testing and cryopreservation for oncology patients, using RAS, Connect EPR and IDEAS
• Input test results onto APEX
• Scan documents to IDEAS

• Educated to GCSE standard (or equivalent); 5 GCSE (or equivalent) to include English & Maths at grade C/4 or above
• ECDL

• Significant experience providing clerical and telephone support in a busy patient focused environment
• Experience of using a range of IT Systems
• Experience of using judgement to solve problems
• Experience of following standard operating procedures.
• Use of Connect or other hospital patient database
• Use of APEX
• Use of ICE
• Working in a laboratory environment

• Ability to work well as part of a team or individually with limited supervision
• Excellent administrative and organisational skills
• Ability to effectively manage and prioritise workload within an ever changing environment
• Able to use initiative and work to tight deadlines
• A willingness to undertake training as required to deliver the duties of the post
• Flexible approach to working practices
• Excellent interpersonal and communication skills
• Self motivated attitude
• Understanding of the importance of maintaining patient confidentiality

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community.