Contracts and Compliance Assistant

Working Pattern:
Grade
4. Full-time permanent. 35 hours per week. Office hours Monday to Friday. Department:
Estates and Facilities Management.

We are seeking to appoint a Contracts and Compliance Assistant to join our Accommodation and Commercial Services (ACS) team! This is an excellent opportunity for an organised, proactive individual with strong administrative skills and an interest in facilities, property or contract management. Working closely with the Accommodation and Compliance Supervisor, you will play a key role in ensuring the University's accommodation and associated facilities are maintained to the highest possible standards.

The post includes designated responsibility for defined areas within a long-term facilities management agreement, covering the maintenance and lifecycle of over 4,000 bedrooms. You will support the effective monitoring of facilities services, including maintenance activity, damage reporting, audits and inspections, while maintaining strong working relationships with internal teams and external service providers. Accuracy, attention to detail and confidence working with data and systems are central to success in this role.

You will have a good general standard of education (GCSE or equivalent) with strong numeracy and literacy skills. You'll be confident using IT systems, particularly Microsoft Office applications such as Excel, and comfortable handling large volumes of data with accuracy. Experience of supervising staff would be advantageous. We are looking for someone who has experience working within defined procedures and service environments and demonstrates strong customer service and communication skills.

You will balance multiple tasks to meet deadlines while maintaining attention to detail. With the opportunity to work effectively both independently and as part of a team you will bring initiative, flexibility and a positive, solution-focused approach. Experience with in a higher education, property, housing or facilities environment would be advantageous but is not crucial.

In Accommodation and Commercial Services we employ approximately 650 staff and deliver a wide range of services that support the student experience! We manage over 6,000 bed spaces across a diverse portfolio, playing a vital role throughout the student journey-from Open Days through to graduation. The department is proud to hold Investors in People accreditation. It also has the nationally recognised Customer First Standard.

These reflect our strong dedication to staff development, training, and service perfection.

The University of Sheffield is proud to be a Disability Confident Employer and is committed to inclusive recruitment practices. Disabled applicants who meet the minimum criteria will be guaranteed an interview.

We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more. We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect.

We believe diversity in all its forms delivers greater impact through research, teaching and student experience.

£25,249 to £26,707 with potential progress to £28,778 through sustained exceptional contribution.