Facilities Assistant

Where possible we will support our colleagues to work in a way that works for them, for us and most importantly our clients.

We're looking for a Facilities Assistant to help provide an efficient, responsive and welcoming service to colleagues and clients. This is a varied, practical role supporting the day-to-day operation of our office. You'll work across Travel booking team, Reception support, Hospitality support, document services, post and deliveries, meeting room preparation, stationery management, porterage and general facilities requests. You'll be part of the Facilities Management team and report to the Office & Facilities Manager.

If you're organised, comfortable managing different types of task and committed to providing a helpful service, this could be a great opportunity to build your facilities experience.

• Arranging business travel and accommodation in line with company policies.
• Managing travel amendments, cancellations and itinerary changes, while keeping colleagues informed.
• Providing reception and front-of-house cover when required, helping to create a professional and welcoming experience for colleagues and clients.
• Helping to book meeting rooms and parking facilities for internal and external visitors.
• Receiving, sorting and distributing incoming and outgoing post and courier deliveries.
• Collecting outgoing items from across the office and processing them in line with agreed procedures.
• Supporting scanning, copying, printing, document finishing and other reprographics requests.
• Prioritising document requests and helping to process larger or more complex jobs.
• Resolving basic issues with multifunctional devices, such as paper jams, and reporting faults that require further support.
• Monitoring stationery and paper supplies, replenishing printers and keeping service areas tidy.
• Moving furniture, equipment and other items, and setting up meeting rooms for different requirements.
• Responding to day-to-day and ad hoc facilities requests in a timely and helpful way.
• Checking that equipment is safe and fit for purpose, and reporting any concerns promptly.
• Following health and safety procedures and raising concerns through the appropriate channels.
• Completing the training needed to carry out the role safely and effectively.
• Travelling to other offices occasionally to provide cover where required.

• 25 days' holiday as standard, rising to 28 days depending on role level, plus bank holidays and the option to purchase additional leave.
• Opportunities to share in our success through annual pay and bonus review processes for eligible colleagues.
• Health and wellbeing support, including Westfield Health and Digital GP access.
• Competitive pension arrangements to help you plan for the future.
• Two paid volunteering days every year to support causes that matter to you.
• Access to a range of colleague discounts and lifestyle benefits to support you both inside and outside of work.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported.

In 2026, Irwin Mitchell was recognised in the Sunday Times Best Places to Work guide and was the only law firm included in the 'Very Big' organisation category. Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.

Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands:
Our…