Clerical Officer

Main area Administration Grade NHS AfC:
Band 2 Contract Permanent Hours Part time - 30 hours per week (worked over four days) Job --A

Employer Sheffield Children's NHS Foundation Trust Employer type NHS Site Centenary House Town Sheffield Salary £25,272 per annum, pro rata Salary period Yearly Closing 29/09/2026 23:59

We are looking for someone to join our centralised administrative team supporting the 0-19 Service. You will help to ensure the smooth running of clerical operations, providing confidential and efficient support to clinical staff and service users.

We're looking for someone who:

Is educated to GCSE level or with equivalent experience.

Has some experience in office or administrative work, with IT skills

Has great customer service skills and is confident communicating with others.

Reporting to the Team Leader, your responsibilities will include:

Handle telephone enquiries in a contact centre setting.

Book appointments and manage rotas using Systm One.

Provide admin support to clinical staff including scanning, letter generation, and data input.

Maintain accurate and confidential records, including clinical documentation.

Communicate with professionals such as GPs, midwives, social workers, and interpreter services.

Manage stock levels and order stationery.

Participate in team meetings and personal development activities.

At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children’s Health.

We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We’re proud that 73% of colleagues would recommend Sheffield Children’s as a place to work, placing us among the top five NHS trusts in England — and the top-ranked trust in the North East and Yorkshire — in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values — Compassion, Accountability, Respect, and Excellence — to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

As we approach our 150th anniversary in 2026, we’re excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts — helping you thrive at work and beyond.

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note:
We do not offer visa sponsorship for Band 2 roles

Diversity Statement

At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at sc Together, we’re building a workplace where everyone belongs.

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