Workplace Operations Manager

Workplace Operations Manager

Sheffield City Centre (office-based due to the nature of the role)

Salary: £Competitive

Are you an experienced Workplace Operations Manager looking for a new challenge where you can make a visible impact every day? This is an exciting opportunity to take ownership of the day-to-day running of our vibrant, modern Sheffield city centre office within one of South Yorkshire’s leading digital employers. Working within the People & Culture team, you’ll play a key role in creating a safe, organised and welcoming workplace for colleagues and visitors.

This is a hands‑on and varied role covering workplace operations, facilities management, health and safety, supplier management and colleague experience. Success will rely on excellent attention to detail, sound judgement, initiative and a genuine pride in creating a workplace that runs smoothly and supports colleagues to do their best work. As a visible and colleague-facing role, you’ll need to be approachable, proactive and confident in building positive working relationships across the business.

Responsible to:
Head of People & Culture

• Take ownership of the day-to-day running, presentation and maintenance of the office, ensuring a safe, efficient and professional working environment.
• Balance multiple office priorities, responding to daily needs while keeping planned activity, actions and improvements on track.
• Proactively identify and implement practical improvements to the office environment, ways of working, processes and colleague experience.
• Manage office suppliers, contracts, expenditure and purchase orders, ensuring high service standards, value for money and effective budget control.
• Work with the Head of People & Culture on facilities budgets, supplier relationships and workplace improvement initiatives, escalating decisions in line with agreed approval levels.
• Maintain office procedures, processes and facilities information, ensuring records remain accurate and up to date.
• Act as the key contact for the building management company and facilities providers, coordinating maintenance, building updates and workplace improvements.
• Manage front-of-house activity, including visitors, meeting room bookings, post and deliveries.
• Coordinate travel and accommodation as required across the business.
• Provide responsive ad hoc practical support to the Board when required, using sound judgement to manage urgent requests alongside wider office priorities.

• Take ownership of workplace refreshments, hospitality and visitor experience, ensuring kitchens, break‑out spaces and refreshment areas are clean, well‑stocked and maintained to a high standard for colleagues and visitors.
• Support the planning and delivery of colleague engagement activities, including charity events, company socials, celebrations and office‑based initiatives.
• Coordinate visitor hospitality, including refreshments, meeting room preparation and a warm, professional welcome for clients, candidates, suppliers and visitors.
• Work with the People & Culture team to create a positive, engaging and inclusive workplace experience.

• Coordinate and manage the operational H&S plan, ensuring actions, audits, checks and training are completed on time and escalated where needed.
• Maintain accurate H&S records, including risk assessments, fire safety checks, incident logs and training records.
• Act as the main H&S contact, working closely with external advisors to maintain a safe and compliant workplace.
• Coordinate and review risk assessments, making recommendations where improvements are needed.
• Support health, wellbeing and compliance activity, including arranging relevant colleague…