Support Worker

Position: Employment Support Worker
We are recruiting on behalf of our Sister company Lynx Support Services for Employment Support Workers

Working 8-16 hours per week £14.00 per hour – on a flexible contract

Job Description
They are seeking dedicated, compassionate and well-organised Employment Support Workers to provide personalised, practical support to individuals with disabilities and additional needs within their workplace.
This rewarding role offers the opportunity to make a meaningful difference by enabling individuals to maintain their employment, carry out their professional responsibilities and develop greater confidence and independence  successful candidate will provide a combination of administrative assistance, workplace support and individualised practical assistance, tailored to the needs and preferences of the person being supported.
Support may be provided within an office environment, during workplace meetings, at external appointments or in other employment-related settings.
They are looking for candidates who are reliable, adaptable, professional and confident using computer systems, with excellent communication skills and a genuine commitment to promoting independence and inclusion.
Previous experience in employment support, administration, customer service, disability support or health and social care would be advantageous. Appropriate induction, training and support will be provided.
Duties

Provide personalised, one-to-one support to individuals undertaking their employment responsibilities

Assist with administrative tasks, including typing documents, taking notes, organising files, managing correspondence and accessing emails

Support individuals in using workplace computer systems and Microsoft Office applications, including Word, Excel and Outlook

Accompany individuals to workplace meetings, appointments, conferences and other employment-related activities where required

Provide practical assistance with workplace routines, organisation and communication, enabling individuals to carry out their duties confidently

Promote independence by supporting individuals to make their own decisions and remain actively involved in their professional responsibilities

Build positive, professional and trusting working relationships while maintaining appropriate boundaries and confidentiality

Adapt support and communication methods to meet individual preferences, accessibility needs and reasonable adjustments

Provide agreed mobility or personal assistance within the workplace where required, in accordance with individual support plans, risk assessments and appropriate training

Maintain accurate records of support provided and report any concerns or changes in support requirements to the management team

Work collaboratively with the individual, their workplace and relevant professionals to promote consistent and effective support

Follow organisational policies relating to safeguarding, equality, data protection, health and safety and professional conduct

Participate in relevant induction, training, shadowing and competency assessments to maintain safe and effective working practices
Qualifications and Skills
Essential

Excellent verbal and written communication skills in English
Good organisational skills and the ability to manage tasks effectively
Confidence using computers and everyday administrative systems, with the ability to learn workplace-specific software
A professional, patient and compassionate approach to supporting individuals with disabilities and additional needs
Ability to work independently while following individual support plans, guidance and workplace procedures
Strong interpersonal skills and the ability to establish positive working relationships
Good timekeeping, reliability and flexibility
Commitment to maintaining confidentiality, respecting personal boundaries and promoting individual choice and independence
Willingness to undertake relevant training, including safeguarding and any task-specific moving-and-handling training required for the role
Desirable

Previous experience in an administrative, office-based, customer service or professional support role
Proficiency in Microsoft Office applications, particularly Word, Excel and Outlook
Experience supporting individuals with physical disabilities, neurodivergence or other additional needs
Previous experience providing employment support, workplace assistance or support funded through Access to Work
Understanding of reasonable adjustments, accessible communication and disability inclusion within the…