Assistant Operations Manager

Assistant Operations Manager (Estate Agency / Property background is essential)

Salary: £28k basic OTE £40,000

We’re looking for an Assistant Operations Manager to support the team. This role would suit someone who enjoys working with people, has a steady leadership style, and is comfortable balancing day‑to‑day operations with supporting a busy sales environment.

• Helping to maintain and build long‑lasting relationships with clients.
• Supporting and guiding the sales team, ensuring targets and service standards are met.
• Stepping in to run the office when the Operations Manager is away.
• Attending meetings, presentations, and occasional industry events.
• Spotting new business opportunities and helping shape how they’re developed.
• Keeping systems up to date and ensuring communication is clear and professional.
• Working with colleagues across the division to keep workloads moving smoothly.
• Taking part in team meetings, sharing updates, and contributing ideas for improvement.

You don’t need to be the loudest voice in the room — but you do need to be confident, organised, and comfortable leading others. The ideal person will:

• Communicate well, whether in person, over the phone, or in writing.
• Be supportive and fair when working with the sales team.
• Stay calm under pressure and handle a varied workload.
• Be proactive about solving problems and spotting opportunities.
• Take pride in delivering good service to clients and colleagues.
• Be open to learning, attending training, and sharing knowledge with others.

If you enjoy a role that mixes leadership, relationship‑building, and hands‑on support, this position offers variety and room to grow. You’ll be working as part of a team that values straightforward communication, collaboration, and continuous improvement.