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CRM System Customer Success Mgr./ CSM

Data-Driven CRM & Retention Lead

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Growth & Company
Full Time position
Listed on 2026-02-16
Job specializations:
  • Business
    CRM System, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A dynamic DTC brand in the United Kingdom is seeking a Retention Manager to enhance customer retention strategies. The successful candidate will analyze the customer journey, lead email and CRM strategies, and work collaboratively across teams to improve customer engagement. Ideal candidates will possess strong analytical skills, a customer-centric mindset, and creativity in problem-solving. This full-time role at mid-senior level offers an exciting opportunity to make a significant impact in a growing company within the retail industry.
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