Account Director

What we are building at Conveo

Conveo is the AI research platform enabling fast, affordable, and high quality consumer / B2B research. Global brands like Unilever, Google, and Orange use our AI video interviewer to generate across insights, marketing, and product teams.

#1 What problem are we solving and why is this an important problem to solve

The current/traditional research methods companies rely on are slow, expensive, and superficial. Running great research also requires expertise which is a blocker to many companies. That directly affects how well companies understand their customers and how well they can serve them.

#2 The team you will join

You will join an extremely talented team of incredibly passionate, high-energy people. We go the extra mile while having the best time of our lives. Our team has the combination of decades of market research knowledge, incredible engineering ability, and experience building companies.

#3 how we operate:

• We truly care about our clients and the problem we solve. That means we humbly go the extra mile every time.
• Our engineering team talks directly with our customers. No layers in between.
• We work hard and we have fun.
• To keep our quality bar incredibly high, we want to execute with the smallest possible team.

As an Account Director at Conveo
, you will work closely with senior stakeholders across insights, marketing, product, and strategy at global Fortune 500 brands. Your goal is to build deep, strategic relationships with decision-makers and influencers, helping them understand the transformative value Conveo brings to their organization. You will sit at the intersection of commercial strategy, customer advocacy, and enterprise expansion, becoming the trusted advisor who guides customers through adoption, budget cycles, internal alignment, and long-term partnership planning.

You will play a critical role in shaping how major enterprises scale Conveo across markets and teams — identifying new opportunities, navigating complex political environments, championing our product internally, and ensuring that Conveo becomes a strategic capability for your accounts. Your mandate: own renewals end-to-end, drive meaningful expansion, and turn initial champions into enterprise-wide advocates who help promote Conveo across their organization.

This is a high-impact, relationship-driven role in which you will:

• Build and own senior-level relationships across your accounts.
• Map the organization to understand decision-makers, influencers, and key internal stakeholders.
• Lead renewal and expansion motions in partnership with Customer Success and Sales leadership.
• Identify new use cases, markets, and teams to drive multi-team, multi-market adoption.
• Help champions position Conveo internally by crafting compelling ROI, impact stories, and value narratives.

• Hold renewal, upsell, and expansion targets for your portfolio.
• Build multi-year account strategies with clear commercial paths.
• Partner with CS to translate usage signals into expansion opportunities.

• Understand the economic buyer, technical buyer, procurement, legal, and champions.
• Identify influencers early and build a “winning coalition” inside accounts.
• Understand how buying decisions are made and how priorities shift over time.

• Identify new teams, geographies, and use cases with high revenue potential.
• Shape commercial offers, proposals, and pricing adaptation for enterprise needs.
• Drive enterprise-wide agreements, multi-market rollouts, and long-term contracts.

• Build predictable renewal cycles with long lead times.
• Create stakeholder engagement plans; ensure champions are retained.
• Work closely with CS on pre-renewal health checks and risk mitigation.

• Present ROI cases and business impact to senior leadership.
• Support events, roadshows, conferences, and in-person relationship building.
• Turn successful engagements into case studies and executive proof points.

• 6+ years in…