Fulfillment & Inventory Manager

Our client is a fast-scaling e-commerce brand that has rapidly become a market leader in the outdoor living space. Since launching in 2022, they’ve doubled revenue year over year and are now on pace for mid-8-figure sales by 2026—with nine figures in sight.

We’re looking for a Fulfillment & Inventory Manager to
own and optimize daily fulfillment operations — from inventory accuracy and delivery performance to vendor management and SOP improvement. You’ll be the go-to person for keeping things running smoothly, especially when it comes to large-item or palletized shipments
.

• Resolve delivery exceptions and fulfillment issues across multiple DCs

• Reconcile inventory mismatches and ensure data integrity across systems

• Manage distribution center relationships and hold partners accountable

• Improve shipping, returns, and part workflows through SOP and process updates

• Coordinate cross-functionally with customer support, purchasing, and systems teams

• Track and report on key metrics: SLA adherence, error rates, returns, and part accuracy

• Coach and support junior fulfillment team members

• 3–5 years of experience in eCommerce or 3PL fulfillment/logistics

• Experience with
  large or bulky items (furniture, outdoor goods, appliances, etc.)

• Familiarity with Shopify, Airtable, Excel (or similar tools)

• Strong communication and follow-through with vendors and internal teams

• Excellent under pressure, calm and methodical when solving problems

• Able to dig into root causes and propose process improvements

• Comfortable building new systems while handling daily execution

• Worked directly inside or closely with a DC — understands pick/pack/ship

• Managed outbound flows, LTL shipments, or coordinated delivery SLAs

• Exposure to parts and returns workflows

• Comes from a growing eCommerce brand, 3PL, or logistics-heavy retailer

This role is a great fit for someone who thrives in fast-moving environments, wants ownership over fulfillment ops, and enjoys creating structure out of complexity.