Parts Advisor

Are you looking for a customer service focused role where accuracy and problem solving really matter?

Do you have experience with parts, stock, stores or inventory, and enjoy learning technical products and systems?

Are you keen to join a personable, professional team where you can ask questions, challenge processes and grow?

Our client is a global manufacturing business and market leader within their sector, supplying high-quality equipment to customers across the UK and internationally. Due to continued growth, they are looking to recruit a Spare Parts Administrator to join their customer-focused Sales and Service team.

In this role, you will act as a key point of contact for customers, supporting spare parts enquiries from quote through to delivery. This is a great opportunity for a self-starter who enjoys problem solving, delivering excellent customer service, and making a real impact within a busy technical environment.

• Quoting spare parts using the company’s bespoke spares system
• Communicating with customers via email and telephone regarding spare part availability and pricing
• Raising spare part sales orders
• Producing spare part picking and packing lists
• Invoicing completed spare part orders
• Booking spare parts into stock
• Liaising with factories regarding spare part orders
• Arranging spare part shipments including UPS manifests and consignment notes
• Managing warranty follow-ups, warranty returns and checking warranty credits from factories
• Participating in stock takes
• Carrying out general administrative tasks such as scanning and filing sales orders and invoice packs
• Assisting with picking and packing of spare parts when required

• Previous experience in a parts, stock, stores or administrative role, ideally within a manufacturing, engineering or technical environment
• Strong working knowledge of Microsoft Word and Excel
• Excellent customer service and communication skills
• A proactive approach with strong problem-solving ability
• Comfortable asking questions, learning systems and working with technical information
• Organised, detail-focused and able to manage multiple priorities
• Full training will be provided on the company’s bespoke systems

8 : 30AM to 5 : 00PM, Monday to Friday

25 days holiday per year

Company pension

Private healthcare plan

If you would like to apply for this opportunity, please submit an up-to-date CV including details of your current or most recent salary and your availability or notice period. You can also call Daniel Marlow on (phone number removed) for a discreet and confidential discussion about the role, or view contact details here :

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