Virtual Account Manager - Value

Overview

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler by giving everyone the best place to turn to and return to for access to tools, expertise, trust, and belief to make it happen. We’re home to the UK’s largest choice of properties and are the go-to destination for millions planning their next move, reading the latest industry news, or just browsing what’s on the market.

We’re looking for a driven and solution-orientated Account Manager to join our Value Sales team remotely with some ad hoc travel for conferences and trainings. This role sits within our Estate Agency (EA) business, where our partners are at the heart of what we do, and we’re committed to helping them succeed in a competitive market.

• Manage a high-volume portfolio of approximately 180–200 existing Estate Agency (EA) partners, acting as the voice of Rightmove through phone and video interactions.
• Build strong, trusted relationships using a consultative approach to uncover partners’ goals, challenges, and opportunities.
• Translate performance data into clear, actionable insights that help partners embed value and improve results.
• Identify training opportunities and deliver impactful sessions through weekly touchpoints and quarterly reviews.
• Work towards weekly KPIs, driving retention and ensuring every interaction delivers value.
• Share partner insights and feedback with internal teams to help shape and improve product offerings.
• Maintain accurate CRM records, identify new prospects, and take ownership of your overall impact.

• Proven at upselling and retaining customers in a B2B environment, with a strong track record of hitting targets.
• Passionate about delivering excellent partner experiences and managing expectations effectively.
• Adaptable and growth-focused, thriving in a fast-paced environment where no two days are the same.
• Tenacious and resilient, with the ability to turn challenges into opportunities.
• Highly organised and accountable, with strong attention to detail.
• Confident working with data, able to analyse performance and tell clear, compelling stories with numbers.
• A collaborative team player who enjoys learning, sharing success, and contributing to a high-performing remote sales team.

£28,000 - £30,000 GBP

Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen. We’re home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market.

Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here. We’ve done this by placing the Rightmove values at the heart of everything we do. These are the essential values that reflect our culture:

• We create value by delivering results and building trust with partners and consumers.
• We think bigger by acting with curiosity and setting bold aspirations.
• We care deeply by being real, having fun, and valuing diversity.
• We move together by being one team—internally collaborative, externally competitive.
• We make a difference by focusing on delivering measurable impact.

• Cash plan for dental, optical and physio treatments.
• Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
• 27 days holiday plus two paid volunteering days a year, and holiday buy schemes.
• Hybrid working pattern with 2 days in the office.
• Contributory stakeholder pension.
• Life assurance at 4x basic salary to a nominated person.
• Competitive compensation package.
• Paid leave for maternity, paternity, adoption and fertility.
• Travel loans, bike-to-work scheme, rental deposit loan.
• Charitable contributions through Payroll Giving and donation matching.
• Access deals and discounts on travel, electronics, fashion, gym memberships, cinema discounts and more.

Equal Opportunity Employer notice:
Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We believe a diverse and inclusive workforce leads to better innovation and productivity, and we are committed to creating a welcoming environment for all employees. By applying, you confirm that you are aged at least 18 and have read our Privacy Policy, which explains how we handle and protect your personal information during the recruitment process.