Regulatory Capabilities & Controls Lead

Capabilities and Controls Manager Financial Conduct Authority London

Division: Authorisations

Department
:
Register and Authorisations Services

Salary: National (Edinburgh and Leeds) ranging from £74,900 to £102,000 and London from £82,300 to £110,000 per annum (salary offered will be based on skills and experience)

This role is graded as: Manager – Regulatory

Your external recruitment contact is Benjamin via k.

Your internal recruitment contact is Jen via k

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

This position sits within the Register and Authorisations Services Department within Authorisations and will lead the Controls and Capabilities team. The purpose of the role is to strengthen Authorisations’ ability to identify, understand and act on issues that affect delivery, control, capability and operational resilience.

Manage high-profile, cross-cutting initiatives that improve how Authorisations operates, from identifying problems and analysing evidence through to delivery, implementation and measuring impact

Shape and improve key processes, using quality assurance findings, operational data, risk insight and stakeholder feedback to ensure effective and well-controlled ways of working

Use data, assurance outcomes and regulatory knowledge to identify themes, question assumptions, drive improvement activity and ensure actions deliver meaningful results

Develop clear reporting, management information and governance frameworks that enable senior leaders to understand risks, issues, priorities, decisions and progress at a glance

Oversee the implementation of the Authorisations capabilities framework, ensuring training, guidance and expectations support both current performance and future organisational needs

Support the practical use of AI, automation and external best practice, assessing opportunities and risks whilst delivering improvements that enhance efficiency and effectiveness

Oversee operational change across Authorisations, ensuring new requirements are understood, embedded into processes and adopted across day-to-day activities

Build strong relationships across teams and stakeholders, setting clear priorities, developing capability, improving resilience and holding delivery owners accountable for outcomes and results

Experience of leading complex, cross-cutting delivery in an operational, regulatory, risk, assurance, control, change or improvement environment, with the ability to apply regulatory understanding to practical delivery issues

Experience of producing written analysis, reporting or governance material for senior stakeholders

Experience of using evidence, data, assurance findings or risk information to support recommendations, decisions or improvement activity

Ability to set direction, coordinate complex work through others, agree priorities, assign ownership, track progress, hold delivery to account and ensure actions address underlying issues

Strong analytical skills, with the ability to get into the detail, probe evidence, test assumptions, identify themes, apply regulatory understanding, exercise judgement and build clear frameworks for reporting, prioritisation and decision-making

Ability to turn complex issues into clear reporting for senior audiences, support escalation and decision-making, influence stakeholders, and apply AI, technology or external practice to improve delivery in a controlled and proportionate way

28 days annual leave plus bank holidays

Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)

Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary

Private healthcare with Bupa, income protection, and 24/7 Employee Assistance

35 hours of paid volunteering…