Deal Desk​/RevOps Specialist

Job Description About The National College

At The National College, we empower education professionals to transform children’s lives.

Our all-in-one platform helps schools, trusts, and nurseries stay compliant, raise standards, and reduce staff workload through intuitive, impactful technology.

If educators need it, we build it.

We’ve created a unique platform that combines the world’s largest CPD and policy library with innovative software tools, developed in collaboration with thousands of schools and more than 1,000 education experts.

As a Deal Desk / Rev Ops Specialist at The National College, you will play a key role in managing new sales orders and renewals, ensuring that sales processes run smoothly, efficiently, and accurately from order through to completion.

You will be responsible for a range of administrative and operational activities supporting new business sales and renewals. Working closely with Sales, Finance, Customer Success, and other key stakeholders, you will help maintain data integrity, streamline processes, ensure accurate reporting, and support the effective management of the sales lifecycle.

Your responsibilities will span a variety of activities that are critical to the smooth day-to-day operation of the revenue function, while also contributing to the ongoing improvement and strategic growth of the business.

• Process new sales orders and renewals accurately and efficiently, ensuring a seamless and timely journey from order through to invoicing and customer onboarding
• Manage and streamline sales and renewals workflows, ensuring accuracy, consistency, and efficiency throughout the order process
• Work closely with Finance to ensure seamless integration and alignment between CRM and financial systems
• Manage and respond to sales and renewals‑related queries and tickets in a timely and accurate manner
• Support accurate and timely invoicing, payment processing, and revenue recognition by ensuring relevant sales and customer information is complete and accurate

• Maintain the integrity, accuracy, and completeness of sales and customer data across relevant systems
• Support and implement data governance policies and practices, ensuring data is managed in accordance with applicable data protection regulations
• Conduct regular data audits and cleansing activities to improve data quality, consistency, and reliability
• Identify and resolve data discrepancies, working with relevant stakeholders to maintain accurate and reliable records.

• Generate and distribute regular sales, renewals, and revenue reports to senior management and relevant stakeholders
• Develop and maintain dashboards that provide clear and timely insights into key sales and revenue performance metrics
• Analyse sales and customer data to identify trends, opportunities, risks, and areas for improvement
• Support stakeholders with accurate and actionable data to inform commercial and operational decision‑making

• Provide day‑to‑day operational support to Sales and Customer Success teams, responding to queries and resolving issues promptly
• Assist with the implementation, optimisation, and ongoing improvement of the CRM and other sales‑related systems and processes
• Collaborate with cross‑functional teams to identify and implement process improvements and operational efficiencies
• Support the development and execution of revenue growth initiatives through accurate data, effective processes, and operational insight
• Contribute to wider Rev Ops projects and initiatives as required

• Proven experience in sales order processing, sales operations, Deal Desk, Revenue Operations, or a similar operational role,…