Programme & Business Operations Lead

PE Global is currently recruiting for a Programme Business Operations Lead for a leading online travel brand client.

This is an initial 12 month contract position and fully remote (candidates must be based in the UK).

• Build and maintain dashboards, reports, and recurring business reviews that track program performance, using SQL, Excel/Sheets, and Tableau
• Deliver accurate, timely analyses that answer specific business questions and surface insights and recommendations to the team
• Support on-the-ground and digital production of key assets and events, from planning and logistics through day-of execution
• Support the design and analysis of experiments and pilots, including sizing opportunities, tracking results, and summarizing learnings
• Coordinate cross-functional work streams with product, marketing, data science, finance, and operations—tracking timelines, owners, and open issues so launches stay on schedule
• Help translate program goals into clear requirements, process documentation, and operational playbooks
• Prepare clear materials (decks, one-pagers, updates) that communicate program status and performance to stakeholders
• Identify process gaps and build simple tools or templates that help the team work more efficiently

• 8-10 years of experience in business operations, strategy, analytics, consulting, or program management; bachelor's degree or equivalent experience
• Strong analytical skills with hands-on proficiency in Excel/Google Sheets and SQL; experience with Tableau or similar BI tools
• Proven ability to manage multiple projects and priorities with excellent organization and attention to detail
• Experience supporting event or content production (in-person and/or digital), including coordinating vendors, timelines, and logistics; comfortable working with marketing and creative partners to deliver high-quality assets
• Clear written and verbal communication skills, including the ability to present data and recommendations to stakeholders
• Experience working cross-functionally with product, marketing, or data science teams
• Nice to have: exposure to marketplace dynamics, loyalty, membership, incentive, or merchandising programs; experience working across multiple geographies
• Occasional travel to office or team offsites,
• Proactive, curious, and coachable, with a can-do attitude, comfort with ambiguity.

Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in the UK.