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B2C Retentions Specialist
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-02-02
Listing for:
UniHomes
Full Time
position Listed on 2026-02-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading student accommodation platform in Sheffield is hiring a Retentions Executive for their B2C telesales team. The role involves managing cancellation requests, enhancing customer retention, and utilizing negotiation and communication skills to influence outcomes. Successful candidates will be motivated by targets and commission potential, with a focus on providing excellent customer service in a collaborative office setting. Comprehensive training on tools like Salesforce will be provided.
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