HR Helpdesk Lead — Customer-Centric Service
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-02-12
Listing for:
Royal Mail Group
Full Time, Contract
position Listed on 2026-02-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A leading postal service provider is seeking a Helpdesk Service Team Leader based in Sheffield. You will lead a team to deliver high-quality customer-focused HR services, including analyzing call trends and monitoring service metrics. Applicants should possess strong leadership, organizational, and communication skills. This full-time role offers a competitive salary and benefits, within a dynamic team aiming for customer service excellence.
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