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Customer Success Architect: Onboarding & Adoption Leader; Hybrid
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-02-16
Listing for:
Defaqto
Full Time
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A financial services intelligence company is seeking a Customer Success Manager to own the onboarding journey for Provider solutions, ensuring customer satisfaction and minimizing cancellations. The ideal candidate will have a degree or equivalent experience and possess excellent training and communication skills. Key responsibilities include building strong commercial relationships and conducting effective training sessions. The role is hybrid, requiring time spent in the Haddenham office, with a strong emphasis on relationship management and customer engagement.
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