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SMB Customer Success Manager: Onboarding
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-02-16
Listing for:
Heidi
Full Time
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A healthcare technology firm in the UK is seeking a Customer Success Manager who will support SMB customers from onboarding through to successful adoption. Responsibilities include leading onboarding sessions, advocating for customer needs within the team, and monitoring customer satisfaction metrics. The ideal candidate will have 2-4 years of experience in customer success, bringing strong organizational and analytical skills to ensure customers achieve their goals.
This is a full-time position offering a hybrid work environment, with benefits emphasizing personal development.
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