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Field Services Operations Lead — Drive Service Excellence

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Roc Technologies
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
Job Description & How to Apply Below
A leading service provider in England is looking for a Service Operations Lead to manage field service activities and ensure exceptional service delivery. This role requires strong knowledge of field operations, service management platforms, and customer satisfaction metrics. Responsibilities include overseeing operational processes, coordinating with teams, and managing performance to meet service commitments. Candidates should have a proven track record in service delivery and continuous improvement.

Regular travel for customer site visits is a requirement.
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