Service and Sales Assistant

• Week 1 - 16:00 - 20:00 Monday to Friday. Week 2 - 08:30 - 19:00 Saturday & Sunday
• £12,708.80 per annum
• Central Sheffield

Location: UK-Sheffield

• 20 hours per week
• Week 1 - 16:00 - 20:00 Monday to Friday. Week 2 - 08:30 - 19:00 Saturday & Sunday
• £12,708.80 per annum
• Central Sheffield

We are looking for a friendly and enthusiastic administrator to join our fantastic team in our state‑of‑the‑art student accommodation in the heart of Sheffield. As the Sales & Service Associate, you'll be the first port of call for our residents and visitors and use your customer service experience to handle any queries with empathy and professionalism. Not only that, you will play a key role in our sales and marketing plans, keep our student database up to date and use your creative ideas to organise loads of fun and inclusive student events for our residents – there will be lots to keep you busy!

• Provide friendly and professional customer service to students living in the residences
• Provide an effective first response to customer queries, complaints, issues and incidents (e.g. power and water outages, fire alarm evacuations etc.), resolving, escalating and/or seeking support where necessary
• Get involved in sales and marketing activity to ensure the residences are full and all marketing channels have been utilised to their full potential
• Follow and implement all operating procedures
• Ensure that the safety and welfare of all residents is always maintained
• Organise and communicate social events for residents
• Manage health and safety responsibilities as set out in Section 7 of the Health and Safety at Work etc. Act 1974, ensuring duty to take care of yourself and others and cooperate with employer on health and safety matters

• Great customer service and communication skills, able to effectively engage with people at all levels
• Super personable with genuine passion for engaging with people
• Ability to be proactive with strong problem‑solving skills
• Highly organised and able to manage multiple tasks simultaneously
• Good working knowledge of MS Office packages
• Resilience, adaptability and awareness of cultural diversity

• Competitive salary with annual discretionary bonus
• 5 weeks annual leave
• Additional 'YuDay' – a paid day off each year to support your wellness journey
• Subsidised health care and employee assistance programme
• Cycle to work scheme
• Social events and more

So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you.

GBP £12.22/Hr.

GBP £12.22/Hr.