Car Parking Attendant
Listed on 2026-02-21
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
About The Role
We’re looking for a friendly and reliable Car Parking Attendant to join our team and be the first point of contact for visitors arriving at the Arboretum. This role is all about providing a warm welcome and excellent customer service from the moment visitors arrive, ensuring they are guided safely and efficiently to their parking spaces. You’ll be representing the Arboretum, so a helpful attitude, strong communication skills, and a good knowledge of the site are essential.
You'll also be supporting the wider team with site presentation, keeping the car park areas tidy and well‑maintained.
The role involves working closely with the Grounds, Caretaking, and Events teams to ensure smooth day‑to‑day operations and support for larger on‑site events. This includes liaising with the police and control room to help manage safe vehicle movement during busy periods. You’ll need to be flexible, willing to work weekends, bank holidays and school holidays, with occasional evening shifts. Hours are typically 9:00 to 14:00.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton‑on‑Trent DE13 7AR
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- Employee Assistance Programme (EAP)
- Pension scheme subject to eligibility
- You are entitled to 28 days’ holiday per holiday year, including bank and public holidays. Your entitlement will be calculated on a pro‑rata basis, depending on the number of hours that you work.
- Uniform will be provided (where applicable).
The Arboretum is the UK’s leading year‑round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect.
Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year. In March 2017, the National Memorial Arboretum opened its new award‑winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications. Interested candidates are encouraged to apply as soon as possible.
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