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Customer Service Rep Customer Success Mgr./ CSM Bilingual HelpDesk/Support

Customer Retention Specialist - On-Site

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: WR Logistics
Full Time position
Listed on 2026-03-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 GBP Yearly GBP 28000.00 YEAR
Job Description & How to Apply Below
A waste management company in Sheffield is looking for a Customer Retention Agent. This role requires strong customer service skills and experience in either call-center or retention environments. You will manage customer issues, explore root causes of dissatisfaction, and provide tailored solutions. This position offers a salary of £28,000 plus bonus, with a focus on resolving problems and promoting service value.

Ideal candidates are detail-oriented, tech-savvy, and capable of handling challenging conversations professionally.
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