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Hybrid CX Manager: Transform Digital Journeys

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Experis
Full Time position
Listed on 2026-06-16
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, CRM System
  • IT/Tech
    Technical Support, CRM System
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Experis is looking for a Customer Experience Manager (CX) to enhance customer satisfaction through strategic journey mapping and leading a dynamic team. This hybrid role requires expertise in customer success, project management, and excellent communication skills.

The successful candidate will analyze customer journeys to identify friction points and implement strategic improvement plans while collaborating effectively with cross-functional teams. Experience and a passion for customer success are essential for this critical role.

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