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Hybrid Customer Service Pro: KPI‑Driven & Advocate

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Informa Group Plc.
Full Time position
Listed on 2026-06-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Position: Hybrid Customer Service Pro: KPI‑Driven & Knowledge Advocate

Informa Group Plc. is seeking a Customer Service Representative to provide outstanding customer service to internal and external customers in a hybrid position based in the UK. Responsibilities include handling customer queries, processing orders, and resolving issues effectively.

Ideal candidates have previous customer service experience and familiarity with Microsoft Office and CRM systems. The role offers competitive salary, flexible working culture, and benefits including annual leave and medical insurance.

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