Customer Service​/Parts Advisor; Maternity cover

Customer Service/Parts Advisor (Maternity cover)

Reference: JUN

Expiry date: 09:59, Mon, 27th Jul 2026

Location:

Sheffield

Benefits: CSA Criteria

Duration: 6 months

Customer Service Advisor/Parts Advisor

Fixed Term - 6 months Maternity Cover

Salary: £28,809k pa OTE + bonus
Weekly

Hours:

42.5 hours / week

We’re here to keep people moving, that’s what we do.

As a Customer Service Advisor/Parts Advisor you will support in the day-to-day running of the internal parts department while also playing a key role in delivering outstanding customer service. You will maintain accurate parts stock levels to ensure technicians can work productively and efficiently, liaise with external suppliers to build and manage strong working relationships, and help ensure vehicles are in the right place at the right time, providing a seamless, award-winning service directly to customers.

Life as a Customer Service Advisor/Parts Advisor at FMG Repair Services An FMGRS branch is a busy, fast-paced place to be and, as a Customer Service Advisor/Parts Advisor
, you will be right at the very centre of it. You’re often the first point of contact for customers; so confidently delivering a great service with a smile is second nature. Where you really excel is in managing more than one task at a time - from resolving a customer query, administration of a customer account or overseeing the daily vehicle movements in and out of branch.

You don’t need any previous industry or vehicle rental administration experience to join our team (our proven induction training will take care of that!) but you’ll need all of your customer service know-how, administration skill and most importantly your calm, ‘can-do’ attitude (along with a Full UK or EU Driving Licence, of course!) to get things done.

As a Customer Service Advisor/Parts Advisor with FMG Repair Services, we offer:

• fantastic bonus schemes
• free life assurance
• well-being services (incl. Health Cash Plan, Dental Plan & Travel Insurance)
• discounted, flexible Gym memberships
• exclusive employee vehicle-leasing schemes
• pension &
  save-as-you-earn share scheme
• Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.