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Customer Liaison Specialist Utilities Projects

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Lanes Group
Full Time position
Listed on 2026-07-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 28000 - 30000 GBP Yearly GBP 28000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Customer Liaison Specialist for Utilities Projects

Lanes Group is recruiting a Customer Liaison Officer to support Yorkshire Water AMP8 projects in Sheffield/Bradford. You will liaise with customers, planners, and partners to feed back information and ensure a smooth customer journey.

Key duties include resolving customer queries, updating CRM, handling enquiries and complaints, and maintaining service levels. The role offers Monday–Friday 40 hours; salary £28k–£30k, with 25 days holiday plus bank holidays.

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