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SaaS Customer Success Manager — Retention & Growth; Hybrid

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Everfield
Full Time position
Listed on 2026-07-25
Job specializations:
  • Customer Service/HelpDesk
    Account Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 30000 - 40000 GBP Yearly GBP 30000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: SaaS Customer Success Manager — Retention & Growth (Hybrid)

Everfield is seeking a Customer Success Manager to own a mid-market portfolio, focusing on retention, renewals, and account growth within Motivity-based offerings. You will drive product adoption, identify upsell opportunities, and build trusted relationships across sales and product teams.

The role requires 3+ years in B2B SaaS customer success or account management, excellent English communication, and strong CRM skills. Hybrid work setup with a collaborative, growth-focused culture awaits.

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