Complaint Resolution Specialist; Hybrid
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-07-26
Listing for:
Post Office
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Post Office is seeking a Complaint Advisor in Chesterfield to manage customer and Postmaster complaints from receipt to resolution. You will take ownership of concerns, conduct detailed investigations, and communicate progress clearly to all parties, helping restore trust in our service.
The role is a 12-month FTC with hybrid working, offering a competitive salary and a comprehensive benefits package. You will be part of the Complaints Team, contributing to ongoing improvements and stakeholder
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