Customer Delight Social Media - Hebrew speaker in Lisbon

Do you have EU citizenship or work permit for Portugal?

Are you willing to relocate to Portugal? *

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• Communicate with customers via phone, chat and email
• Track cases to ensure they are closed in an efficient and timely manner
• Maintain high customer satisfaction, while representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards achieving goals as set by the customer and internal
• Fluency in Hebrew (minimum C1) and good understanding of English (minimum B2)
• Valid Work permit for Portugal or Union European Citizenship
• Experience in customer service / call center environment (preferred)
• Excellent communication and interpersonal skills and team spirit
• Fast learning capacity
• Able to handle confidential and/or highly sensitive information

Flight ticket to Portugal and annual flight home (within Europe), with pick-up at the airport & drop off at accommodation *

Free accommodation at one of our shared apartments *

Free training courses & Full training by certified instructors

Private health insurance from day one in the company

* only applicable for candidates living outside of Portugal