FCA Regulated Complaints Investigator
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-09-01
Listing for:
BramahHR Ltd
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
BramahHR Ltd in Sheffield is seeking an experienced Complaint Handler to manage the full complaint lifecycle in an FCA-regulated environment. You will investigate and resolve complaints in line with FCA regulations and Consumer Duty, ensuring thorough investigations within required timescales and accurate record-keeping.
You will gather information, liaise with internal teams, and identify trends while supporting continuous improvement in the customer journey.
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