Resident Liaison Officer

Resident Liaison Officer

Location:

Sheffield

Contract:

Temporary
Rate: £21.41 per hour

The Role

We are looking for an experienced Resident Liaison Officer to support residents throughout housing maintenance and refurbishment works in Sheffield.

Key Responsibilities

* Act as the main point of contact for residents throughout works.

* Keep residents informed about upcoming works, access requirements and timescales.

* Arrange appointments and manage resident access.

* Deal with queries, concerns and complaints professionally.

* Liaise with contractors, site teams and housing management.

* Carry out resident visits and provide regular updates.

* Maintain accurate records and ensure resident issues are followed up.

Requirements

* Previous experience as a Resident Liaison Officer or similar role.

* Experience with in social housing, repairs, maintenance or refurbishment.

* Strong communication and customer service skills.

* Confident dealing with residents and contractors.

* Good organisational and administration skills.

Package

 * £21.41 per hour

* Temporary position

* Sheffield

* Immediate/ongoing opportunity