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Global SaaS Customer Success Leader

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Toast
Part Time position
Listed on 2026-09-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below

Toast is seeking an International Customer Success Manager (CSM) to manage a diverse customer portfolio, drive retention, expansion, and advocacy, and deliver measurable outcomes across Toast’s product suite.

You will join a fast-growing global team and operate with agility, flexibility, and creativity. The role requires 1 day per week onsite with customers, 1 day in the London office, and the option to work remotely.

We are currently recruiting a Global SaaS Customer Success Leader for our team in United Kingdom.

Join us at Toast as our next Global SaaS Customer Success Leader in United Kingdom.

This is a strong role to take on the Global SaaS Customer Success Leader role at Toast.

As a Global SaaS Customer Success Leader, you will play an important part at Toast in United Kingdom.

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