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Hybrid Customer Service Officer — Multichannel

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Sheffield City Council HQ
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 21000 - 26000 GBP Yearly GBP 21000.00 26000.00 YEAR
Job Description & How to Apply Below

Sheffield City Council HQ is seeking experienced Customer Service Officers to join the Core Customer Hub. You will help residents, communities and businesses access information and services across phone, in-person, and online channels, handling diverse enquiries and medium-complexity requests.

You will work in a rota-based, hybrid environment from home and office, supporting back-office processes and face-to-face interactions.

Step into the Hybrid Customer Service Officer — Multichannel Support role at Sheffield City Council HQ in Sheffield, England, United Kingdom and grow with us.

We have an opening for a Hybrid Customer Service Officer — Multichannel Support in Sheffield, England, United Kingdom within Management & Operations, Sales.

This role, Hybrid Customer Service Officer — Multichannel Support at Sheffield City Council HQ, could be your next career step.

Are you ready to take on the Hybrid Customer Service Officer — Multichannel Support role at Sheffield City Council HQ?

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