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Fiber Service Delivery Lead

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Pine Media Broadband
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 28000 - 33000 GBP Yearly GBP 28000.00 33000.00 YEAR
Job Description & How to Apply Below

Pine Media, a Sheffield-based ISP, seeks a Service Delivery Coordinator to manage the end-to-end order journey across phone, email and web chat. You will track progress, communicate updates, and ensure orders reach on time, with the team spanning NOC, Field Engineers and admin.

This role sits in a fast-paced environment focused on quality and proactive problem solving. Based in our Sheffield office, you’ll be the frontline for customer queries before, during and after orders, ensuring activation

Our organisation is growing, and we are hiring a Fiber Service Delivery Lead in Sheffield, England, United Kingdom.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Sheffield, England, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

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