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Customer Success Executive – B2B Retention & Growth

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Twinkl Ltd.
Full Time position
Listed on 2026-10-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Bilingual, Client Relationship Management
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 26000 - 32000 GBP Yearly GBP 26000.00 32000.00 YEAR
Job Description & How to Apply Below

Twinkl Ltd. in Sheffield, UK, is hiring a Customer Success Executive to support our B2B school customers.

You will act as a trusted contact, ensuring customers see long-term value from Twinkl subscriptions and driving renewal retention. You’ll engage with customers approaching renewal, share product knowledge to boost adoption, respond to support tickets, and identify upsell opportunities to grow the relationship.

As a Customer Success Executive – B2B Retention & Growth, you will play an important part at Twinkl Ltd. in Sheffield, England, United Kingdom.

This position is for the Customer Success Executive – B2B Retention & Growth role at Twinkl Ltd.

We are seeking a motivated Customer Success Executive – B2B Retention & Growth to join Twinkl Ltd. in Sheffield, England, United Kingdom.

Consider building your career as a Customer Success Executive – B2B Retention & Growth at Twinkl Ltd.

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