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North Regional Customer Care Lead

Listing for: Fortem Solutions
Full Time position Listed on 2026-11-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 40000 - 55000 GBP Yearly GBP 40000.00 55000.00 YEAR

Job Description & How to Apply Below

Fortem Solutions is recruiting a Regional Customer Care Manager for the North, based in Sheffield with flexible working. You will lead our Customer Care teams across Capital and Retrofit contracts, ensuring delivery of a consistent, high-quality customer experience and alignment with the Every Home Matters Promise.

You will work closely with the National Customer Care Manager to embed strategy, lead regional teams, manage escalations and present insights to stakeholders, while supporting bids

We are seeking a motivated North Regional Customer Care Lead to join Fortem Solutions in Sheffield, England, United Kingdom.

Step into the North Regional Customer Care Lead role at Fortem Solutions in Sheffield, England, United Kingdom and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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